No sound with Behringer iAXE 629 E-Guitar

Hello,

Yesterday I received this guitar. I am a very beginner and this guitar caught my interest for its price (So if the guitar is not my thing I will not have lost too much) and that it was plug & play with the computer.

Ok, I unpack the guitar and plug the USB cable into the PC and the iAXE 629. The PC did not recognize the guitar. Ok, I thought. Let’s try on the MAC. Same result.

Then I started to search several sites and discovered that it was a driver issue with Windows 7. Wonderful. I downloaded via the Behringer website the required drivers and in the Device Manager of Win7 I can see the iAXE 629 is connected via the USB and also the Behringer sound driver is loaded. Still no sound. I tried to play around with the sound settings under Win7, such as; setting the Behringer as input and recording, but still nothing. When I start the supplied guitar Combo software and touch the guitar strings I clearly see the meters show an input, so I believe it is a driver (setting) issue

I wrote a mail to Behringer and they replied as to an answer about the iAXE393 although I have clearly mentioned that I have the 629. Further more they told me that you can not get the guitar play through the PC, but that you would need headphones. Huh??? On the specs of both guitars it is clearly mentioned:

Plug this amazing USB-guitar straight into your computer and turn your PC or Mac computer into a guitar amp and recording system without the need for any other hardware.

Can someone help me to get the sound of this guitar through the speakers of my PC as it is supposed to be? Oh yeah, I connected the same guitar as well to a Windows XP PC and also there no sound.

Thanks in advance,

Jan

Edit: Did some more searching and as it looks now the USB is only there for the "communication" with the supplied software. So, I picked op a Vypyer 15 amp and will plug all in this evening and hope for the neighbours that they are out of town.....

I've got Vista, not 7, but hopefully there's some correlation. Sounds like you should not need the amp. You might want to check in your sound settings in Windows (Sounds/Preferences) and mess with your Playback & Recording options. It could likely be the recording options.

I had a similar thing getting my effects pedal working, both with XP & Vista. Had to frig around in there for a bit selecting sound devices. Sorry, I don't recall exactly what I had to do, it was one of those "get it working then never look again" things. I had exactly the same symptoms. Everything worked great, except no sound from the speakers.

Sorry I can't be more help.

Thanks for the reply Razbo and I know what you mean. Many times I managed to get something working via trial and error and once it was up and running you just don't care anymore. I did already check in the sound recording options, etc., but until now no luck. I am sure there must be a way, but the reply from the Support of Behringer put me off a bit. He stated that you need to connect either a headphone or an amp for using the iAXE629.

Are you using the iAXE as well?

As mentioned under the edit I have an amp in my car now, so at least I can start hitting the first strings when I get home. Maybe in the next few days I will dive into the Device Manager again to try some more.

Originally Posted by: jaapkThanks for the reply Razbo and I know what you mean. Many times I managed to get something working via trial and error and once it was up and running you just don't care anymore. I did already check in the sound recording options, etc., but until now no luck. I am sure there must be a way, but the reply from the Support of Behringer put me off a bit. He stated that you need to connect either a headphone or an amp for using the iAXE629.

Are you using the iAXE as well?

As mentioned under the edit I have an amp in my car now, so at least I can start hitting the first strings when I get home. Maybe in the next few days I will dive into the Device Manager again to try some more.

I don't have one of those, but I thought it might be similar to issues I had with my pedal, which has a MIDI interface via USB.

It makes no sense that you need headphones. =P