That's good advice to everyone. By coincidence my TrueFire membership just renewed today.  Truthfully, I haven't been using Truefire all that much even though I've been a member for a number of years.  I actually thought about cancelling that subscription in favor of keeping Guitar Tricks but after losing so many songs over the years and, as you stated, not responding to everyone's concerns I cancelled my subscription to GT instead.  GT's lack of a real explanation was my deciding factor.