Is there any secret to this? I tried to download and I got a mp4 file. When I try to open it says not compatible with quick player
Downloading on Apple COmputers
# 1
Hey robtarin,
Could you try the steps listed here: https://support.apple.com/en-us/HT201290
If that doesn't work for you, give us a follow up and we'll take a deeper look into this issue.
Thanks!
# 2
