Progress Badges and Incomplete


LCOWLEY100
Full Access
Joined: 04/20/19
Posts: 4
LCOWLEY100
Full Access
Joined: 04/20/19
Posts: 4
03/04/2020 5:54 am

I'm not entirely sure if this is a bug or not, but I was under the impression that the course badges on the progress page might go from black and white to color if the course is 100% complete -- I just finished Guitar Fundamentals and I'm sad to still see it's in black and white.

(However: if I go into the course as "View All," it keeps giving me the option to Mark Complete the Melodies on 6 Strings modules even though all the videos have been watched and the progress bar shows as 100% complete. Even if I click to mark complete and leave the page, the option is still there when I come back and visit the module itself.)[br][br]So either that's a bug keeping my badge from turning to color OR I'm suggesting that the badges should turn to color when a course is complete.


# 1
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,498
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,498
03/04/2020 5:42 pm

Hi LCOWLEY100,

I think this may be a bug. When you complete a course, it should be colored in like below:

I suggest going into your progress page and trying to mark them as complete again. We'll look into this for you!


If you have any questions, comments, or concerns, please contact us.
# 2
LCOWLEY100
Full Access
Joined: 04/20/19
Posts: 4
LCOWLEY100
Full Access
Joined: 04/20/19
Posts: 4
03/04/2020 7:10 pm

Thanks for the quick reply! This is what it currently looks like: [br][br]


# 3
LCOWLEY100
Full Access
Joined: 04/20/19
Posts: 4
LCOWLEY100
Full Access
Joined: 04/20/19
Posts: 4
03/07/2020 5:16 am

I've tried from mobile, from a different computer, from Firefox, from Chrome: it just doesn't want to stay "marked complete" no matter which way I try, even viewing the videos all the way through to the end again.

I guess the Foundations badge is just not meant to be.


# 4
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,498
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,498
03/09/2020 5:59 pm

We're looking into this for you!


If you have any questions, comments, or concerns, please contact us.
# 5
LCOWLEY100
Full Access
Joined: 04/20/19
Posts: 4
LCOWLEY100
Full Access
Joined: 04/20/19
Posts: 4
03/10/2020 5:07 pm

It worked! Thank you! :D [br][br]


# 6
ntoft
Registered User
Joined: 03/12/20
Posts: 1
ntoft
Registered User
Joined: 03/12/20
Posts: 1
06/28/2020 12:30 am

Hi,

I'm having similar issues with my Rock Level 1 badge. I've completed it and it says 100% but remains in black and white. The "Rhythm Embellishments: Add Some Spice" prompts me to mark it as complete, which I have done but no luck.

Not sure what psychology is at play here, but I really want to see my coloured badge. Closure? OCD? :)

Apart from that, I'm enjoying working through the Guitar Tricks lesson series.


# 7
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,498
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,498
06/29/2020 7:41 pm

Hi ntoft,

We'll look into this for you!

Billy


If you have any questions, comments, or concerns, please contact us.
# 8

Please register with a free account to post on the forum.