First and foremost... I'm a big supporter and defender of Guitar Tricks. But, as much as I love it I'm not blind. At least, I don't think so.
My sense... my perception... is that the Forum is a distant second or lower when priorities are set and changes made at Guitar Tricks. It's difficult for me explain but my feeling about the Forum mimics the feeling I get from other parts of GT and the changes that come about... frequently they are not member-friendly and show indications that they come from non-users or even non-guitar players.
There are business models to follow, there are costs and benefits to consider, but the changes that occur most often 'come out of the blue' with no consultation/solicitation of the members. Or none, that I am aware of. I think one example is the subtle but, for me, meaningful, change in the Forum.
There use to be a feature in which members could post information about themselves. Click on the user name and, besides the history of posts that one gets now, there was an option for members to post information about themeselves and to read about others. Location, interests, experience with guitar... It was, perhaps, a small thing but I had an interest in that and it often shaped my response to posts. When a member asks a question or expresses difficulty with something I found it helpful to know if they had been playing six weeks or six years. It also built some relationship... it was fun, interesting, sometimes meaningful to learn that the member you are responding to lives a couple hours away, or has the same guitar, or same favorite artist.
Additionally, a feature now gone was private email. Members could elect to receive email from other members. It was handled through the GT servers, I guess, and members' email address' were never revealed to each other. I found off-line discussions frequently informative and rewarding.
These are two features of the Forum that were ended when GT went through a major change a few years back. To be fair, GT solicited member input about changes and desired features and there were even phone conversations between some members and those that run, maintain, and build GT. But some, if not many, suggestions have never come to fruition. Sorta like the song requests in the Song Request sub-forum which finally died a slow death.
Again, I stongly believe in Guitar Tricks and I don't mean the above to be as hostile as it reads. But another sense I have is that since the major change and the end of those two features the number of members participating in the Forum... the frequency and number of posts and even comradship between members is way down. I'm not saying the change caused the dropoff but I can't help but believe that it contributed.
What I don't know is if there was an intentional lowering of priority and resources devoted to the Forum. Something changed and the Forum just doens't have the same 'feel' that it did.
john
"It takes a lot of devotion and work, or maybe I should say play, because if you love it, that's what it amounts to. I haven't found any shortcuts, and I've been looking for a long time."
-- Chet Atkins