argh argh argh..

I'm back on the phone with Rogers again. This time I just got double billed for my cable and internet and my online billing doesn't work anymore.
The online account balance is completely different from the one in my hand.

man... the guy on the phone is completely flustered and has no idea what's going on. Now he says they didn't receive my last months payment... so I pull out my mastercard statement and it shows it as being paid.
Then he forgets what he was talking about and says that it has been paid.
Now he say's that a cheque was issued for that accont, which I won't get until July 13 but I owe another payment now to cover that account in the meantime, even though it's already paid in full and before I even get the cheque (fat chance... I wanna see the money first)

Now I'm on the phone with yet another person trying to get my online billing started up again and she doesn't have a record of my account. She asks for my wireless account number and I say I don't have one and she sounds completely confused and asks for my account number again. (actually 3 times because she kept screwing it up)
I ask her about the 9 digit number I was supposed to get so I could order the cell phone online (the thing that started this in the first place) and she says, you can't order cell phones online unless you already own a cell phone from Rogers...
arghh arghhh.... "they why the hell have I just gone through 2 days of hell combining my bills if I can't buy the damned thing anyways!!"

I literally hate this company.