App doesn't have subscription?


PlayerUno
Registered User
Joined: 01/12/19
Posts: 11
PlayerUno
Registered User
Joined: 01/12/19
Posts: 11
05/15/2020 7:29 pm

I am a full access subscriber. I tried to use the app today and it doesn't seem to recognize me as a full user. My account info has the correct email address. I subscribed though this site, not through the apple store (I am on iphone). Is there a way to get access to my stuff on the app?


# 1
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,484
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,484
05/16/2020 12:39 am

Hi there,

We're sorry to hear about the issues on the app.

Please send a message to support here: admin@guitartricks.com

And they'll take a look at the account for you!


If you have any questions, comments, or concerns, please contact us.
# 2

Please register with a free account to post on the forum.