Clicky

Custom Guitar Plan - where is it?


beckymckeand
Full Access
Joined: 09/22/24
Posts: 4
beckymckeand
Full Access
Joined: 09/22/24
Posts: 4
10/02/2024 11:41 am

Hi,


 


I submitted the survey a week ago for the custom plan and have not yet received it.  When and how should I expect to receive it?


 


Thank-you,


Becky


# 1
ChristopherSchlegel
Full Access
Joined: 08/09/05
Posts: 8,834
ChristopherSchlegel
Full Access
Joined: 08/09/05
Posts: 8,834
10/02/2024 12:38 pm
#1 Originally Posted by: beckymckeand

Hi,


 


I submitted the survey a week ago for the custom plan and have not yet received it.  When and how should I expect to receive it?


 


Thank-you,


Becky

Typically within a week.  I encourage you to email support directly.


https://support.guitartricks.com/hc/en-us/requests/new


Christopher Schlegel
Guitar Tricks Instructor
Christopher Schlegel Lesson Directory

# 2
beckymckeand
Full Access
Joined: 09/22/24
Posts: 4
beckymckeand
Full Access
Joined: 09/22/24
Posts: 4
10/02/2024 7:54 pm
#2 Originally Posted by: ChristopherSchlegel

Typically within a week.  I encourage you to email support directly.


https://support.guitartricks.com/hc/en-us/requests/new

Thanks Christopher.  I have done as you suggested.


# 3
beckymckeand
Full Access
Joined: 09/22/24
Posts: 4
beckymckeand
Full Access
Joined: 09/22/24
Posts: 4
10/02/2024 9:39 pm
#2 Originally Posted by: ChristopherSchlegel

Typically within a week.  I encourage you to email support directly.


https://support.guitartricks.com/hc/en-us/requests/new

Thanks Christopher.  I have done as you suggested.


# 4
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
10/02/2024 10:27 pm

Hi Becky,


If you have completed your survey, please check your purchases and downloads section which can be located under the account tab. It typically takes an instructor around 2-5 business days to complete your plan. 


If you have any questions, comments, or concerns, please contact us.
# 5
ronmyway
Full Access
Joined: 08/07/24
Posts: 2
ronmyway
Full Access
Joined: 08/07/24
Posts: 2
11/11/2024 5:45 pm
#5 Originally Posted by: Guitar Tricks Admin

Hi Becky,


If you have completed your survey, please check your purchases and downloads section which can be located under the account tab. It typically takes an instructor around 2-5 business days to complete your plan. 

It was about a week or so before I received mine, which is reasonable given the personal attention and time of the instructor.  Well worth it.  Love the GT lessons.


# 6

Please register with a free account to post on the forum.