We have sent an email to the address associated with your username: gundlach. The last available thread we could find in our system was from November 2023. Hopefully the email on file is still valid, if there is another email in use we can look that information up. If you would like to explain the situation via forum we can look into it as well. We just need more information about what the issue is. If you are just looking for a refund, we are happy to help as well.
edited
If you have any questions, comments, or concerns, please contact us.