Hi Gundlach,
We respond to all incoming messages within a couple of hours. If sent after hours, they are answered the next morning. Please check your spam and junk folder for any missed responses.
We also have a phone number available which can be located here: https://support.guitartricks.com/hc/en-us/articles/360018786173-Give-us-a-call-or-send-us-an-email
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If you have any questions, comments, or concerns, please contact us.
