scale charts aren't printing


tammielyn.ts
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Joined: 11/11/19
Posts: 81
tammielyn.ts
Full Access
Joined: 11/11/19
Posts: 81
10/05/2022 5:10 pm

hey, so anyone know why the scale charts aren't printable right now?  i rely on printing these to learn them in practice sessions. there's never been a problem printing them, except today i went in and it says 'page not found' when i attempt to print them.  the print scale chart is at the top right.  it even looks lighter which indicates you cannot print it., perhaps it's my computer, idk, if someone could let me know.  thankyou


# 1
tammielyn.ts
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Joined: 11/11/19
Posts: 81
tammielyn.ts
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Joined: 11/11/19
Posts: 81
10/05/2022 5:14 pm
#1 Originally Posted by: tammielyn.ts

hey, so anyone know why the scale charts aren't printable right now?  i rely on printing these to learn them in practice sessions. there's never been a problem printing them, except today i went in and it says 'page not found' when i attempt to print them.  the print scale chart is at the top right.  it even looks lighter which indicates you cannot print it., perhaps it's my computer, idk, if someone could let me know.  thankyou

yeah, it's not my computer same from my phone, can no longer print the scale charts.   does anyone know why this feature would be disabled? please bring it back


# 2
Guitar Tricks Admin
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Joined: 09/28/05
Posts: 3,498
Guitar Tricks Admin
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Joined: 09/28/05
Posts: 3,498
10/05/2022 5:41 pm

Hi Tammielyn.ts! We are currently working to get this fixed. Very sorry for the inconvenience, and hope to have it fixed quickly! 


If you have any questions, comments, or concerns, please contact us.
# 3
Guitar Tricks Admin
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Joined: 09/28/05
Posts: 3,498
Guitar Tricks Admin
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Joined: 09/28/05
Posts: 3,498
10/05/2022 6:02 pm

This issue has now been fixed. Please clear your cache before attempting again. 


If you have any questions, comments, or concerns, please contact us.
# 4
tammielyn.ts
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Joined: 11/11/19
Posts: 81
tammielyn.ts
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Joined: 11/11/19
Posts: 81
10/05/2022 6:50 pm
#3 Originally Posted by: Guitar Tricks Admin

Hi Tammielyn.ts! We are currently working to get this fixed. Very sorry for the inconvenience, and hope to have it fixed quickly! 

Thankyou


# 5
iammr.cean
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Joined: 09/18/21
Posts: 2
iammr.cean
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Joined: 09/18/21
Posts: 2
10/08/2022 4:37 pm
#4 Originally Posted by: Guitar Tricks Admin

This issue has now been fixed. Please clear your cache before attempting again. 

Even after clearing my cache, i see that the same issue exists in my account


# 6

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