Videos always start with sound off


arcanerobobrain
Registered User
Joined: 09/09/21
Posts: 2
arcanerobobrain
Registered User
Joined: 09/09/21
Posts: 2
01/03/2022 2:53 am

I'm using Firefox, and I've tried on both my desktop and Samsung tablet. Every video I watch starts with the sound off and I have to click the speaker icon to turn it on. Since I obviously need sound, it's kind of annoying. Oddly, Edge doesn't do this so maybe it's just Firefox? Anyone notice this?


# 1
Ben Martin
Administrator
Joined: 04/26/10
Posts: 365
Ben Martin
Administrator
Joined: 04/26/10
Posts: 365
01/03/2022 9:57 pm

arcanerobobrain, this is a setting on your browser that you can change. We made a guide here, and the instructions for Firefox are toward the bottom:

https://support.guitartricks.com/hc/en-us/articles/360016144754-Sound-is-muted-automatically-when-starting-a-Lesson


# 2
arcanerobobrain
Registered User
Joined: 09/09/21
Posts: 2
arcanerobobrain
Registered User
Joined: 09/09/21
Posts: 2
01/03/2022 10:20 pm

Thanks Ben. The instructions are a little outdated. It looks like Firefox has changed their settings page a bit. The setting to change is under "Autoplay". But the videos are playing as expected now.


# 3

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