Hey there! Sorry you are having buffering issues. Most likely it's a wi-fi signal strength issue. Please ensure that your internet signal strength is strong. What device are you using, Apple app, Android app, web browser? If using a web browser, please try logging in with a different browser (Chrome, Firefox, Edge, Safari). If the problem persists, please email support@guitartricks.com with more detail and they will be happy to troubleshoot!