Guitar Tricks Online Guitar Lessons

Login issue

juliewharton28
Registered User
Joined: 05/24/16
Posts: 1
juliewharton28
Registered User
Joined: 05/24/16
Posts: 1
07/08/2020 12:29 am

I can log in to the website, but not the app and not support. I'm using the same password, but the app and the support feature reject it even though the website accepts it. Anyone have any idea why that's happening?


Permalink
# 1
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,483
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,483
07/09/2020 6:05 pm

Thanks for calling this out. We had some issues yesterday and we're still investigating. We also sent you an email for more info.

Billy


If you have any questions, comments, or concerns, please contact us.
Permalink
# 2
jaynaypeaceful
Registered User
Joined: 07/14/22
Posts: 1
jaynaypeaceful
Registered User
Joined: 07/14/22
Posts: 1
09/12/2022 5:02 am

I am having this very issue


Permalink
# 3
rpgarrett75703
Full Access
Joined: 08/13/20
Posts: 5
rpgarrett75703
Full Access
Joined: 08/13/20
Posts: 5
09/13/2022 5:06 pm

Same problem here. The website home page is broken. All I get is the message "OOPS! PAGE NOT FOUND".


Permalink
# 4
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,483
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,483
09/13/2022 5:15 pm

Hi jaynaypeaceful, and rpgarrett75703

Please send us an email at admin@guitartricks.com so that we can collect information about your accounts and devices you are using. Thanks!


If you have any questions, comments, or concerns, please contact us.
Permalink
# 5

Please register with a free account to post on the forum.

Register