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The app seems like more trouble than it's worth

sderr06
Registered User
Joined: 04/30/20
Posts: 5
sderr06
Registered User
Joined: 04/30/20
Posts: 5
07/07/2020 9:51 pm

I am finding the app to be clunky and showing errors a lot. Is this normal? I may just stick to my desktop.

Thanks for any feedback or advice.


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# 1
Carl King
GuitarTricks Video Director
Joined: 10/08/07
Posts: 521
Carl King
GuitarTricks Video Director
Joined: 10/08/07
Posts: 521
07/07/2020 11:23 pm

Hey sderr06 —

Please let us know what types of problems you’re having. What errors are you seeing?

-Carl.


Carl King
Director of Content
GuitarTricks
Los Angeles, CA

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# 2
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
07/08/2020 12:23 am

Hi there,

We're aware of this and we're definitely looking into it!

Thank you for the feedback and your patience.


If you have any questions, comments, or concerns, please contact us.
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# 3
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
07/08/2020 2:45 pm

Hi Sderr06,

Can you please tell us about the specific issues you are experiencing? It would also be useful to tell us which app you are using (iOS or Android), what device you are using and what OS version of the app you are on. Thanks for your help and patience with this.


If you have any questions, comments, or concerns, please contact us.
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# 4

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