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Herman10
Registered User
Joined: 12/04/19
Posts: 318
Herman10
Registered User
Joined: 12/04/19
Posts: 318
06/18/2020 12:40 am

hello Mike, there is something wrong with the full performance play along, half way the song the autoscroll starts running without stopping and falls into un unendless repeat, could you check this out please,

Herman


# 1
Herman10
Registered User
Joined: 12/04/19
Posts: 318
Herman10
Registered User
Joined: 12/04/19
Posts: 318
06/18/2020 7:17 am

Tried it with IE11, Windows Edge and Chrome browser, all the same problem so nothing to do with browser.

Herman


# 2
Mike Olekshy
Guitar Tricks Instructor
Joined: 09/21/10
Posts: 1,050
Mike Olekshy
Guitar Tricks Instructor
Joined: 09/21/10
Posts: 1,050
06/18/2020 11:51 am

Hi Herman - I'm sorry you're having this issue. I checked out the performance video and the auto scoll is working as expected on my end.

Try playing the video on a different device to see if the problem persists. If so, you can reach out and submit a request to GT Tech support at the following link:

https://support.guitartricks.com/hc/en-us/sections/203667227-Technical-Support

Mike


Keep rockin!
Mike Olekshy
GT Guitar Coach

# 3

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