Hi SecondTimeGuy,
Just like you, I took a long break from playing guitar as well, not as long as 20 years but a few years. I started playing when I was 17 or 18 years old (I'm 28 now, and I have a ton of things to learn, guitar and otherwise). But I remember constantly playing those first few years, and then college happened and I stopped for about 4 years.
But considering my job is here at Guitartricks, I've heard countless stories of people picking up the instrument after many, many years without touching it. I bet you can still achieve your guitar goals even after all this time as well.
It's really great that you still have those Doug Marks lessons, and you're still able to get some use out of them, too!
About the 14 day free trial. I believe you may have mixed something up. Our 14 day free trial gives you Full Access to the website, so you should have gotten access to everything for 14 days. Another note, I see that you only signed up for a "basic" membership, which is not the 14 day free trial.
The basic membership gives you access to the very first tutorial of each course. It's like a sneak peak.
Remember, if you want to sign up for a trial you must go to this link: www.guitartricks.com/trial
We're pretty serious about helping aspiring guitar players achieve their goals, so I want to apologize for the poor customer support experience.
If you have any questions, please let us know!
Best,
Billy