I have been a member on and off since 2013 but a regular since 2015. However, I rarely post in this forum. I recently had an issue this week,and have been corresponding with customer support. There has been a pleasant interaction,and resolution of my issue. Customer support listened to my concerns, replied in a prompt manner, and resolved my issue in a timely,caring manner.
Good customer service can be rare these days, but guitar tricks support staff exceeded my expectations. Well done guys! Thanks so much.