Customer Service


Snowshoe2005
Registered User
Joined: 01/16/13
Posts: 12
Snowshoe2005
Registered User
Joined: 01/16/13
Posts: 12
05/29/2018 3:47 pm

I have been a member on and off since 2013 but a regular since 2015. However, I rarely post in this forum. I recently had an issue this week,and have been corresponding with customer support. There has been a pleasant interaction,and resolution of my issue. Customer support listened to my concerns, replied in a prompt manner, and resolved my issue in a timely,caring manner.

Good customer service can be rare these days, but guitar tricks support staff exceeded my expectations. Well done guys! Thanks so much.


# 1
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,480
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,480
05/29/2018 6:31 pm

Hi Snowshoe2005,

Thanks so much for the kind words! We try our best to help you guys out. As always, let us know if you have any questions.

:)


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# 2

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