Hi, I'm new to the site (full access member) and I'm having trouble successfully uploading a cutom avatar. I've tried several different PNG and JPEG images but they all just appear as an interference pattern rather than the actual pic, not sure what I'm doing wrong?
Avatar won't show clearly.
# 1
Hi there,
Make sure the avatar meet the requirements and do not exceed these parameters:
The maximum dimensions of your custom image is 250 by 250 pixels and the file size must be less than 200kb.
I suggest trying to upload the avatar again and then if it turns out not the way you want, please take a screenshot of it and post it here so we know what's going on.
If you have any questions, comments, or concerns, please contact us.
# 2
Originally Posted by: Guitar Tricks AdminI see that the size limit on web site is listed as 10 mb not 200 kb. Would help a great deal if you posted this info on limits on the page where you select your custom avatar. I just wasted a couple hours due to this misinformation. Not a very good first impression.Hi there,
Make sure the avatar meet the requirements and do not exceed these parameters:
The maximum dimensions of your custom image is 250 by 250 pixels and the file size must be less than 200kb.
I suggest trying to upload the avatar again and then if it turns out not the way you want, please take a screenshot of it and post it here so we know what's going on.
Still not saving my changes on an image that is less than 40KB and 240x240.pixels.
# 3
