Can Cancel Subscription Online???


Peter.royce
Registered User
Joined: 02/23/15
Posts: 1
Peter.royce
Registered User
Joined: 02/23/15
Posts: 1
11/04/2016 4:57 pm

I got an e-mail today telling me I'd be billed automatically to keep my full access membership going, no details given about the cost or whether I'll be billed monthly or yearly. Well I don't like that approach so I'll cancel thank you very much..

Not being able to cancel online is hugely irritating, no doubt the bean counters have sussed out they will make more money by people struggling to cancel their membership if cancellation gets more difficult. When I tried to cancel online I get a 1-855-EZ-GUITAR number to ring, my phone in the UK has numbers not letters.

I'll not be renewing again ever unless the policy changes back to online cancellation.


# 1
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,484
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,484
11/07/2016 8:07 pm

Hi Peter.royce

We've gone ahead and canceled your account. Thanks for being a part of our community.


If you have any questions, comments, or concerns, please contact us.
# 2
anubhav.saluja14
Registered User
Joined: 10/23/16
Posts: 1
anubhav.saluja14
Registered User
Joined: 10/23/16
Posts: 1
12/01/2016 2:20 pm

how to remove my one card out of two? I used my brother's card for payment how to remove it,don't wanna change but remove card


# 3
fuzzb0x
Registered User
Joined: 04/02/13
Posts: 580
fuzzb0x
Registered User
Joined: 04/02/13
Posts: 580
12/05/2016 8:38 am
Originally Posted by: Ben Martin We also have an add-on subscription called Full Access Plus.

What is the defference between full access membership and full access plus?


# 4
Ben Martin
Administrator
Joined: 04/26/10
Posts: 365
Ben Martin
Administrator
Joined: 04/26/10
Posts: 365
12/06/2016 12:05 am
Originally Posted by: fuzzb0x
Originally Posted by: Ben Martin We also have an add-on subscription called Full Access Plus.

What is the defference between full access membership and full access plus?

Full Access Plus is a new guitar coaching service we are launching. The first round is sold out, but you can read about it here:https://www.guitartricks.com/full_access_plus_signup.php


# 5
InfernalConnectionStudio
Registered User
Joined: 07/11/16
Posts: 1
InfernalConnectionStudio
Registered User
Joined: 07/11/16
Posts: 1
02/09/2017 8:53 am

hello I try to cancel my subscrption for some time, I already send two e-mail and try to call several times but nothing change I still pay

Can any one can help me ?


# 6
Ben Martin
Administrator
Joined: 04/26/10
Posts: 365
Ben Martin
Administrator
Joined: 04/26/10
Posts: 365
02/10/2017 12:04 am
Originally Posted by: InfernalConnectionStudio

hello I try to cancel my subscrption for some time, I already send two e-mail and try to call several times but nothing change I still pay

Can any one can help me ?

Hi there - I checked and it looks like you emailed us this morning to cancel your account, and Leo from our support team handled it and already emailed you to confirm. I don't see any other emails from you in our system. It looks like you are good to go!


# 7

Please register with a free account to post on the forum.