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RCB-CA-USA
Registered User
Joined: 05/25/08
Posts: 103
RCB-CA-USA
Registered User
Joined: 05/25/08
Posts: 103
03/20/2015 1:39 pm
Originally Posted by: Guitar Tricks AdminOur tech team has been working on this. If you are still having issues with video play, please write into our customer service so we can ask questions to gain further insight on the situation.

Reach out to customer service here: https://www.guitartricks.com/contact.php

Thanks,
GT Admin

I fixed most of the video glitches by adjusting the ATT wireless router firewall Advanced Settings. The two features that were causing video issues were Excessive Session Detection and Packet Flooding. I unchecked both leaving the router less secure but the video problems are solved for the most part.

Also, cookies and browser plugins screw up and slow down the browser video. Use one browser with only the plugin you need for lessons and set it to delete cookies when closed. Open a new browser whenever do guitar lessons to get the best quality.