Hi,
Sorry about the trouble you are experiencing. We are not having server troubles.
It is common for a person in a particular location to have a problem accessing a particular website and not others. This can be caused by a variety of different things, most of which you can fix yourself, and one we can fix for you.
If you fill out the form here our customer service people will walk you through the steps to figure it out, also the form captures info about your setup that can help them help you:
http://www.guitartricks.com/contact.php
Please let us know here in the forum how it goes. We want to make sure you get a good resolution.
Jon