Well that's no good.
Are you encountering this issue site-wide, or just on certain videos? If
it just occurs on specific videos, please send them to us so we can test
them on our end.
If you are having trouble with all videos, please try these two simple
tests and tell me the results? These tests will help us figure out where
the problem is and how to fix it.
*[1]* Try using a different browser. Does that help or do you have trouble
with videos on that browser as well?
*[2]* Try a different computer. Does that help or do you have trouble with
videos on that computer as well?
Let us know, and we will be happy to help further.
If you have any questions, comments, or concerns, please contact us.