Videos are not playing...


MilehighMichael
Registered User
Joined: 05/08/08
Posts: 14
MilehighMichael
Registered User
Joined: 05/08/08
Posts: 14
02/06/2011 2:15 am
Hey Guitar Tricks, trying to get the Intro to Intervals to play in Guitar Fund 2 and am getting Chris's voice but no video.

Also, tried to review some lessons from Guitar Fund 1 and am getting a "not found" on my screen and a white screen.

Can someone please look into this for me and thanks.
# 1
Neal Walter
GuitarTricks Channel Host
Joined: 02/11/09
Posts: 2,280
Neal Walter
GuitarTricks Channel Host
Joined: 02/11/09
Posts: 2,280
02/07/2011 4:21 pm
Hi Michael,

I'm looking at the 3 videos in that chapter:
http://www.guitartricks.com/lesson.php?input=10661&c_id=2&ch_id=10&s_id=362

and I'm not having the same issue. Is this still a problem on your end?
[FONT=Book Antiqua][FONT=Arial][FONT=Tahoma]Neal
GT Channel Host[/FONT]
[/FONT][/FONT]

http://www.guitartricks.com/channel/
# 2
MilehighMichael
Registered User
Joined: 05/08/08
Posts: 14
MilehighMichael
Registered User
Joined: 05/08/08
Posts: 14
02/08/2011 3:55 am
Neal:

Thanks for getting back to me.

In my "history" clicking on "overall summary of Guitar Fundamentals 1 course " and "Summary of Knowledge and Skills, Guitar Fundamentals 1 Chapter 5"
I get a screen that comes up that has written on the top of the screen: "No entry found"

So yes, I guess I am still having trouble with it. Have tried refreshing, which worked for the other video problems I was having on Chris's videos, but nothing works for this problem.

It isn't a deal killer for me, would just be nice for me to look at again.

Thanks!

Michael
# 3
Jon Broderick
Administrator
Joined: 10/31/00
Posts: 3,320
Jon Broderick
Administrator
Joined: 10/31/00
Posts: 3,320
02/08/2011 5:54 pm
Hi Michael,

We have rearranged some parts of Guitar Fundamentals, and removed the one you were trying to view. If you browse through the course page you will get to the current files.

Your history shouldn't show you a list of removed files, so I will take that as a bug.


Jon
Jon Broderick
Guitar Tricks Instructor


www.GuitarTricks.com - Home of Online Guitar Lessons
# 4
maxco
Registered User
Joined: 06/29/08
Posts: 36
maxco
Registered User
Joined: 06/29/08
Posts: 36
02/19/2011 5:49 am
never saw it comeing all my bookmarks gone and now wont stream half the time thaNKS FOR THE UPDATE AND THE WARNING
# 5
Jeffy.ryans2
Full Access
Joined: 06/03/20
Posts: 1
Jeffy.ryans2
Full Access
Joined: 06/03/20
Posts: 1
06/08/2020 3:25 pm

I too am having issues with the videos not playing both on my computer and Phone? Help please...


Toddler

# 6
Carl King
GuitarTricks Video Director
Joined: 10/08/07
Posts: 466
Carl King
GuitarTricks Video Director
Joined: 10/08/07
Posts: 466
06/08/2020 6:18 pm

Hey Jeffrey -- are you still having this problem? Which videos are you trying to play, and what happens? All seems to be working here...

-Carl.


Carl King[br]GuitarTricks Video Director / Producer

# 7
newb1e
Registered User
Joined: 07/23/10
Posts: 5
newb1e
Registered User
Joined: 07/23/10
Posts: 5
06/08/2020 6:49 pm

Hi,[br]For several days now I'm having trouble with playing videos under "Fundamentals 2" [br]I'm at the end of Chapter 6 and it seems that no videos are being loaded.[br][br]Please fix that ASAP.[br][br][br][br]After reviewing some more videos it seems like that Songs are not playing either. [br]example: [br]guitartricks.com/lesson.php?input=25858&s_id=2157[br]guitartricks.com/lesson.php?input=22737&s_id=1832[br][br]Thanks, Sergey.


# 8
Carl King
GuitarTricks Video Director
Joined: 10/08/07
Posts: 466
Carl King
GuitarTricks Video Director
Joined: 10/08/07
Posts: 466
06/08/2020 8:39 pm

Hey Sergey -- I looked at those videos and all seems to be working. Please contact admin@guitartricks.com if you need more help.

You can also submit a request here and the team will be happy to help you!

https://support.guitartricks.com/hc/en-us/requests/new

-Carl.


Carl King[br]GuitarTricks Video Director / Producer

# 9
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,536
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,536
06/08/2020 8:58 pm

Hi there,

Could you try using another web browser or another device and let us know if it works that way?


If you have any questions, comments, or concerns, please contact us.
# 10
newb1e
Registered User
Joined: 07/23/10
Posts: 5
newb1e
Registered User
Joined: 07/23/10
Posts: 5
06/08/2020 9:00 pm

Restart to my computer seems to solve the problem.[br]Thank you !


# 11

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