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trouble signing in and free lessons


mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
02/18/2010 12:57 pm
hello al i'm having trouble signing in. i sign in and it goes back to the same page and i cant get to the free lessons. i just sighed up as a basic member to check it out and i can't get it to work, i'm glad i didn't pay for full access. i am able register and get to forums and recieve email. ????????????

help if you can, thank you: Randall
# 1
Jon Broderick
Administrator
Joined: 10/31/00
Posts: 3,320
Jon Broderick
Administrator
Joined: 10/31/00
Posts: 3,320
02/18/2010 7:18 pm
Hi,

Sorry about the trouble.

I am a little confused by your problem. You are signed in, otherwise you couldn't post. So that part should be ok.

The free lessons are here:

http://www.guitartricks.com/freeguitarlessons.php

What happens when you try to view the free lessons?

Jon
Jon Broderick
Guitar Tricks Instructor


www.GuitarTricks.com - Home of Online Guitar Lessons
# 2
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
02/19/2010 1:43 pm
hello, thanks for your reply. i get the same page as i did befor i signed up. you get 4 lessons at the top of the page and the rest are there but fadded grey, that can't be clicked on. i sign in and the same page loads again. i click on the 24 free lessons at the menue on the top left of the page and the same page loads. it's like the page will not load or conferm my sign in.
i'm interested in all the styles to learn more to expand my knowlage and playing. i do play more blues,rock'n'roll,hard rock,metal, that others.

so i signed up to get the other 24 lessons, to check out and explore the web page/company. it seems hard to believe that i'm the only one with this problem? unless the others just say the hell with it, and never come back. i pushed it so far as to try to get to the forum and see what's up if it's the web page or my computer or virus/spam/add blocker, stuff. i don't know?

i hope i'm not being a pain in the ass,
any suggestions would be apprecieated very much.
also i'm adding i went to the jam portion of this site and it says there is a limited portion of the jam tracks thing is avalible to free members but the same thing it does not see that i'm signed in..???????? damn it.
Randall
# 3
compart1
Registered User
Joined: 06/27/09
Posts: 1,410
compart1
Registered User
Joined: 06/27/09
Posts: 1,410
02/19/2010 2:03 pm
Hi Randall..
Did you get free lessons to work..? I see your green light in the forum so you must be logging in..
# 4
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
02/19/2010 2:06 pm
no i just get the first 4. i was trying to explore the jam thing i bet it's a very cool learnig tool. i hope to resolve this issue. thanks; Randall and i tried to go to a song eric clapton, don't accuse me, and clicked on the log in password and signed in again and got this? ---- [Malformed request. This url can not be resolved. You followed a bad link. Please report this error to webmaster].
# 5
compart1
Registered User
Joined: 06/27/09
Posts: 1,410
compart1
Registered User
Joined: 06/27/09
Posts: 1,410
02/19/2010 2:29 pm
eric clapton, don't accuse me is not in the free lesson.. you show to be registered member, not full access
# 6
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
02/19/2010 2:41 pm
i know, what i'm saying is i go there and it says sign up to be a full member or a free basic member with 24 free lessons, ect...ect.. it does not see me or reconise me signed in aready ??????????? i'm really trying to figure this out! this company seems to have a lot to offer for the guitar player, song writer,ect.
thanks; Randall
# 7
compart1
Registered User
Joined: 06/27/09
Posts: 1,410
compart1
Registered User
Joined: 06/27/09
Posts: 1,410
02/19/2010 8:05 pm
Try the "help" button Top Right of page
Then select "Login Troubleshooting Guide" I think the third selection down.
This should take you through the steps to find and fix your problem
# 8
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
02/22/2010 9:15 pm
ok thank you i'll try that.

thanks again; Randall
# 9
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
02/22/2010 9:39 pm
Thanks to all that tried to help me. i contacted technical support in the help area as a last effort before giving up. Randall
# 10
Jon Broderick
Administrator
Joined: 10/31/00
Posts: 3,320
Jon Broderick
Administrator
Joined: 10/31/00
Posts: 3,320
02/22/2010 10:57 pm
Randall,
If you are still there, try this page for free lessons:

http://www.guitartricks.com/freeguitarlessons.php?this-last-part-fools-the-cache


Do you get more than 4?

Jon
Jon Broderick
Guitar Tricks Instructor


www.GuitarTricks.com - Home of Online Guitar Lessons
# 11
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
02/24/2010 3:11 pm
no i just get the 4 lessons that you don't have to sign up for.?
i even disabled my anti virus and nothing still? i'm running out of things to try. i don't want to take the chance of being a payed member and can't access
the members area or anything.!
compleatly lost; Randall
# 12
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
mrgoodwrench2u
Registered User
Joined: 02/17/10
Posts: 9
02/25/2010 8:18 pm
Neal Walter, in customer support
hooked me up. he told me about the fire was and one called CA-EZ firewall. what happens to be the one i have........sweet all is good now. thanks to all that read and tried to help me. this is what i sent him at

(That was it CA EZ FIREWALL the cookies blocking thing. damn, your site is the only one i ever had problems with. you took me to school on this one, thank you very much; Randall)
Thanks to All; Randall
# 13
Razbo
Full Access
Joined: 03/02/09
Posts: 1,562
Razbo
Full Access
Joined: 03/02/09
Posts: 1,562
02/25/2010 8:37 pm
Hey, congrats!! Neal's da m-m-m-man!!
...so ever since then, I always hang on to the buckle.
# 14

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