Jam Station


gmixstudios
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Joined: 09/23/08
Posts: 82
gmixstudios
Registered User
Joined: 09/23/08
Posts: 82
09/24/2009 5:39 pm
I cant get the jam station to have any selections of styles or tracks
# 1
Neal Walter
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Joined: 02/11/09
Posts: 2,280
Neal Walter
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Joined: 02/11/09
Posts: 2,280
09/26/2009 4:54 am
It worked ok for me but I'll see if I can get you some help with this
[FONT=Book Antiqua][FONT=Arial][FONT=Tahoma]Neal
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# 2
Jon Broderick
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Joined: 10/31/00
Posts: 3,320
Jon Broderick
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Posts: 3,320
09/29/2009 8:46 pm
Can you tell us which browser, browser version and OS you are using?
Jon Broderick
Guitar Tricks Instructor


www.GuitarTricks.com - Home of Online Guitar Lessons
# 3
gmixstudios
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Joined: 09/23/08
Posts: 82
gmixstudios
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Joined: 09/23/08
Posts: 82
09/29/2009 9:23 pm
Originally Posted by: Jon BroderickCan you tell us which browser, browser version and OS you are using?


hi there, i am on firefox, XP thx
# 4
Jon Broderick
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Jon Broderick
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09/30/2009 5:35 pm
We get occasional reports of this error, and we have tried really hard to fix it. The trouble is that it only effects some Firefox installs and not all. So we can't even test it. Our installs work fine.

For instance here's mine that works and doesn't reproduce the bug you have:

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3

Our solution to this is going to have to be a full rewrite of the jam station. This will take some time.

Meanwhile, if you use internet explorer it will work fine for you.

Jon
Jon Broderick
Guitar Tricks Instructor


www.GuitarTricks.com - Home of Online Guitar Lessons
# 5
NashvilleMike
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Joined: 10/10/09
Posts: 13
NashvilleMike
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Posts: 13
10/12/2009 4:51 pm
Hi,

I just joined over the weekend and have tried to access Jam Station on 3 different computers, running Windows 7, Windows Vista, and Windows XP Professional.

All 3 are running the latest version of Firefox and the latest version of Internet Explorer 8 and Jam Station will not play in either browser on any of the 3 computers.

In I.E. 8 I have also tried using both native mode and compatability mode and neither one works.

Thanks,

Mike
# 6
Jon Broderick
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Jon Broderick
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Posts: 3,320
10/13/2009 10:35 pm
I was just talking to the developers about this today.

We are having trouble fixing this because we don't have a computer that has a problem.

The jam station on my XP and Vista machines all work fine.

But since you have a problem on several machines on both browsers there has got to be something unique about your machines that would give us a clue.

Do they all use the same security program? What flash version do you have?

What happens when you load the jam station? Does the player show up but the style buttons are missing? Does it not show up at all? Show us a screen shot?

Please let us know whatever you can.

thanks and sorry about the hassle.

Jon
Jon Broderick
Guitar Tricks Instructor


www.GuitarTricks.com - Home of Online Guitar Lessons
# 7
NashvilleMike
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Joined: 10/10/09
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NashvilleMike
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10/14/2009 3:07 am
Jon,

Thanks for your help! I went back to get you a screen shot and realized the error was mine. I was clicking on the style (rock, country, metal) and saw the song loading in the player and then clicking play and nothing happened.

DOH

I finally realized I had to actually click the song in the player and THEN click the play icon.

After 2 days of trying it on every computer I could find I feel like a real dork.

LOL

Thanks again,

Mike
# 8
gmixstudios
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Joined: 09/23/08
Posts: 82
gmixstudios
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Joined: 09/23/08
Posts: 82
10/14/2009 7:11 am
i am not getting any genres at all or a play icon what could this be
# 9
NashvilleMike
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Joined: 10/10/09
Posts: 13
NashvilleMike
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Posts: 13
10/14/2009 2:49 pm
Have you got the latest version of Adobe flash installed?
# 10
Jon Broderick
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Jon Broderick
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10/14/2009 4:35 pm
Originally Posted by: gmixstudiosi am not getting any genres at all or a play icon what could this be



This is a known issue with some people who have XP and Firefox 3. We are trying to fix it but first we need to be able to replicate the problem.

Can you tell me specifically what your Firefox and Flash versions are?


It would really help.



Too funny NashvilleMike!
Jon Broderick
Guitar Tricks Instructor


www.GuitarTricks.com - Home of Online Guitar Lessons
# 11
shrekfingers
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Joined: 06/01/09
Posts: 38
shrekfingers
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Posts: 38
10/23/2009 4:55 pm
Reinstall adobe Flash plug in for Firefox, 10.0.32.18, go to Tools, options, main tab, manage plug ins..... scroll to see what version you have. I reinstalled mine and it began to work.
# 12
Jon Broderick
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Jon Broderick
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Joined: 10/31/00
Posts: 3,320
10/23/2009 6:02 pm
Originally Posted by: shrekfingersReinstall adobe Flash plug in for Firefox, 10.0.32.18, go to Tools, options, main tab, manage plug ins..... scroll to see what version you have. I reinstalled mine and it began to work.


thanks shrekfingers! gmixstudios, please try it and let us know?
Jon Broderick
Guitar Tricks Instructor


www.GuitarTricks.com - Home of Online Guitar Lessons
# 13

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