Well, the jury is out on how it happened, but the guy was OK on the 'phone - we're now trying to get compensation out of the courier (who insure by default as it turns out).

I need to rename this thread to *#!$%*@ !?#*[&! PARCELFORCE. Now the focus has shifted to getting hold of a new neck, which looks like it's gonna be a pain in the arse as well.... wonder if it would be workable to glue the thing back together?

Anyone ever had to get hold of an Ibanez neck in the UK? Seriously, don't tell me ebay!!!