I have gotten alot from musiciansfriend and I just recived my new amp from them. However, I have come to a conclusion with them. They are great for buying everything except a guitar. I ordered a guitar from them a week before the amp i got was ordered. It was put on backorder and said it wouold still arrive within the 7 days. Well 7 days came and passed and they said at the end of this month. So I went ahead and canceled that order and got a better guitar. They shipped it today supposedly, so Idk if this one is put on back order again it will only further my opinon. However, as to customer service they really are wonderful.