There isn't anything in the media (yet) about this, cause it's myself and another that are going through it now. We bought XMs thinking that we were getting mahogany body guitars (just like their site, and every other site, said) So when they chaged it on their site, we contacted them via email. We were told that if we didn't like them to take them back!! I couldn't believe what I was hearing. That night we got a call from one of Dean's employees who ripped a strip off my buddy cause we upset the girl that got the email. This was a little strange cause the emails were quite professional and simply stated that we wanted what we ordered- a mahogany body guitar. We were imediately told that it wasn't going to happen. So in retaliation, we quickly explained that false advertisement, even as a mistake, was against federal law... boy he didn't like that. He just kept saying that it was a mistake. I understand that mistakes happen...but one that was there for MONTHS is no longer a mistake.
We are currently in converstions with Dean Zelinsky and due to the untimely death of Dimebag Darryl, this will no dount be put off for a bit. (I can understand this..I'm not heartless. *don't tell my wife* :D)
So I'm hoping that Dean Z can come to some resolution, cause I'd hate to have to return the axe and go with another manufacturer. I bought the XM as a test guitar. I figure if a company can make their bottom line play and sound good, thier good stuff should be of great quality and tone. Dean did this well...I'm just not happy with the customer service. If it can't be resolved, then I don't know what's next...but I sure won't buy anymore Deans. Looks like I'll deal with Ed Roman guitars and import them up here to Canada. I'll pay more for better customer service rather than save a few bucks.
And NO, hardtails are mid-range unless you get the USA then you're talking Deans high end stuff.