guitarzoom.com

Well i can tell you were not to go!
As i made one $2 purchase for a string skipping dvd,i thought that was a great deal.
After the purchase i headed over to there site were you can ask questions,and see the course i bought as well.
To top it off they had sent me a couple of backin track cd's and other stuff.
Sounds good yeah.so i call them to ask why there sending me free dvds.explaination:they tell me becouse i'm a member ,so i ask whats the charge,she says theres no charge at all.well i'm here to warn anyone thinkin of buying anything from them,why cause i checked my statements online,and i noticed i been charged $20 3 times.now i'm calling for two days with no responce.

Skip them...call your credit card company!

Yeah I need to call my bank.but I want my money back .and I would be more then happy to send them there pore quality dvds back!

Ya know its so funny how i been callin for days with no responce.
So i called again yesterday and got there voice mail.
I left a message,that if i dont hear from someone today i will make some noise on there forum,how you are takin money from me without my conent.after hangin up they called me right back.and i will get my money refunded!

You should make some noise anyway!!! That sounds like such a scam!

Hopefully they follow through and get you your money back.

I have been a member of guitar zoom for almost 2 yrs. I have almost all of Steve Stine's courses. I never experienced a major problem with guitar zoom. I'm actually enrolled in Steve Stine's Soloing master class which is amazing. Did you fill out there online ticket support about your problem usually it takes 24 hours for a reply they always corrected a problem for me within a timely fashion. If you have a Facebook account you can go to Steve Stine's page or guitar zooms page and tell them your problem. I can't see Steve Stine or Dan Denley not fixing your problem as they both are the owners of guitar zoom. I also know they are in the middle of upgrading there site so that might be why they are so slow to respond. Good Luck.