Bug: Lesson Autonomously Advances


gandee79
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Joined: 03/26/20
Posts: 17
gandee79
Full Access
Joined: 03/26/20
Posts: 17
01/24/2022 3:09 am

After stopping in the middle of a lesson and shutting down Guitar Tricks, the website autonomously advances to the next lesson when I re-open guitar tricks. In fact, if I shut down twice in the middle of lesson 3 in a course, the website will reopen at lesson 5.


# 1
Guitar Tricks Admin
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Joined: 09/28/05
Posts: 3,476
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,476
01/24/2022 5:30 pm

Thank you for reporting this issue. We will be able to better help you via our customer support email. Please email support@guitartricks.com with this information, including what device you are using (website, android, smart phone/tablet) and any other pertanent information so we can better understand the issue, help troubleshoot, and forward the info to our developers. Thank you for bringing this to our attention!


If you have any questions, comments, or concerns, please contact us.
# 2
gandee79
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Joined: 03/26/20
Posts: 17
gandee79
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Joined: 03/26/20
Posts: 17
02/02/2022 1:21 am

Hi, I sent the email but did not hear back from anyone.

The bug presists and it is really anoying.


# 3
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,476
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,476
02/03/2022 7:13 pm

Hey gandee! I gave you the incorrect email before. Please reach out to admin@guitartricks.com and someone will get right back to you.


If you have any questions, comments, or concerns, please contact us.
# 4

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