Download lesson not working


music0
Registered User
Joined: 06/23/15
Posts: 1
music0
Registered User
Joined: 06/23/15
Posts: 1
04/15/2017 3:36 pm

Hello.

I have tried downloading various lessons with the "Download Lesson" button but I always get the same error:

"Malformed request error 3. Licensed songs cannot be downloaded."

Please advise.


# 1
john of MT
Full Access
Joined: 10/08/09
Posts: 1,527
john of MT
Full Access
Joined: 10/08/09
Posts: 1,527
04/15/2017 4:27 pm

It's true that licensed song lessons cannot be downloaded but I just tried a half-dozen or more other lessons, old and not so old, and download seems to work fine for me.

If your problem persists I believe you'll get faster help from the Help Desk. Click on "Contact Us" at the bottom of the page.


"It takes a lot of devotion and work, or maybe I should say play, because if you love it, that's what it amounts to. I haven't found any shortcuts, and I've been looking for a long time."
-- Chet Atkins
# 2
Ben Martin
Administrator
Joined: 04/26/10
Posts: 365
Ben Martin
Administrator
Joined: 04/26/10
Posts: 365
04/17/2017 8:10 pm

Hey music0 - That download button is supposed to be disabled for song videos, but it looks like there was a bug that made it show up for some videos.

John is right though, due to the contracts with music publishers we can't allow downloads for songs.


# 3

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