Hi, I am new to Gt and I completed my information to get a "Custom Plan" and what came back focused on electric and I need one for acoustic guitar. I do not know if I did something wrong but I asked the "help desk" to assist. The reply was very abrupt and I was effectively told that I couldn't change what I was given and was given the option to cancel with a full refund. I do not want to do this but it was a very disappointing start. Can anyone out there help? Regards