Admin's info is old and doesn't guide you to the necessary settings, at least for Firefox.
If you are using Firefox then do this:
Open "Settings"
Click "Privacy & Security"
Scroll down to "Permissions"
Click [Autoplay] "Settings" button
Set to "Allow Audio & Video"
Click "Save Settings" button
If you're using a different browser then you will need to let us know.
Sascha