I'm not a big fan of the "chain" music stores, I usually try to give my business to the smaller mom and pop ones, but I ended up purchasing this guitar at guitar center because they were the only ones who had it in stock at that time. I took it back to guitar center not knowing how they were gonna react. They took it back and exchanged it no questions asked.
I also had the experience of having a Gibson es335 crack on me. Again it was winter time and I was hauling this thing around w/me everywhere. I stopped buying expensive high end guitars after that experience. I tend to favor a good quality, middle of the road "work horse" guitar these days, one that can battle the elements of mother nature and the smokey bar room.