I did a quick check and it only broadcasts at 2.4 GHz so there's nothing to reset.

This video shows others electronics that can interfer with the signal so maybe that's a problem.

https://www.youtube.com/watch?v=g9C3T2qUgKghttps://www.youtube.com/watch?v=g9C3T2qUgKg

Otherwise, maybe you have a bum device.