Originally Posted by: jpfelgueiras

I sent an email more than month ago for admin@guitartricks.com and got no answer.

For what they are charging the customers this is unacceptable.

I'm sorry to hear about this! I checked and found that both of your emails sent to support were answered within 1-2 hours of us receving them. It's possible you may have just missed them. We sent you an email earlier this morning by the way!

Also keep in mind that our support runs on Pacific Standard Time, so that may be a factor.