Hey Joe ...I think there's a song there

Mate it sounds to me like it'd be best if you take you new guitar back to where you bought it so they can see and hear what you are seeing and hearing and sort it for you. New guitars usually come with manufacturer warranty, and walk-ins love the customer contact opportunity to sell you something else.

jarkko knows his stuff as do the admins, but as you describe things here, it's simply difficult to diagnose from here by process of elimination beyond the simplest things already mentioned.

[br]GL with it. It'll turn out to be something easily remedied.