Hi adrian.collins,

I suggest using Chrome if you can and not IE. Once you're on Chrome, I suggest also turning the quality of each video lower, so the PC doesn't have to struggle trying to play a higher quality video.

You can change the quality of Guitartricks videos by clicking the gear icon. More instructions on how to use the video player is located here: https://www.guitartricks.com/blog/How-the-Video-Player-Works

Hope that helps!