Heavenly I agree with what Chris said, and I can give you a bit of advice. I bought a brand new Yamaha FGX 800 C that was a little high on the action from about the 7th fret on. There was really nothing wrong with the guitar, but I bought it from my local Guitar Center, and paid 50.00 to have it set up. It works great now, and all they had to do was a normal setup. From what you describe it seems like maybe its high at the saddle and if they lower the saddle the strings will lower also. Pay for a luthier to set it up. Well worth the money.