Originally Posted by: Edwardsmp
I ordered it as well, but I am having the same issues. I can download the files, but they will not open. Same error.

Bummer, sorry to hear about that. Have you tried using a download manager to get them? Sometimes when you download large files on a slower connection there can be an issue where files don't completely finish downloading but you can't tell until you try to open them and get an error. I have had that issue before. But when you use a download manager they usually work, because if there's a temporary connection issue they pause and resume downloading when possible. The one I use is a free extension for Google Chrome, but there are lots of options that work.

Give that a try and let us know if you get a different result?