We looked at every guitar available at a price where we could afford to bundle it free with a subscription. We found this to be easily the best one.

The basic problem is you have a good ear. You can tell that fretted notes are not always as in tune as fingered notes. The problem is a guitar is equal tempered, which means basically that it tries to allow for playing any key instead of just one key. This is always a fudge. A really expensive good guitar, professionally set up by a guitar tech, makes it hard to tell the problem exists. But the cheaper the guitar the easier you can tell.

Here's an article on equal tempered:
http://paraglider.hubpages.com/hub/Equal-Temperament-Guitar-Tuning

With an inexpensive guitar, when I notice the problem, I usually will tune it so a G chord sounds good. That usually gets it into position to play reasonably well.

I'd recommend you try that. Also, try new strings. If all else fails, we can send you another one. Just ask customer service. But I suspect that you just haven't played a guitar of this type before and you'd be just as unhappy with the another unit.

Let me know if that helps? We could refund the whole transaction too, we don't want you to be unhappy.

Jon