I bought a Taylor on line, the guitar was perfect and I was very happy with it other then the string height. my guy took care of that. Some people do not live near a Music shop and must rely with on line sales. I just make sure there is a return option ,and most of time if its a problem they did not mention they will pay for the return postage. If I lived near a music chain I would go there but I don't have that option. I have bought and sold many guitars on line, For the most part people are honest. Just be sure you can return the instrument in question.................Pete