site problems?


Rykoshet
Registered User
Joined: 01/27/09
Posts: 47
Rykoshet
Registered User
Joined: 01/27/09
Posts: 47
04/14/2009 12:37 am
Whatever you guys have done lately has fixed it, I'm now streaming at the same speed as downloads (a good 3x faster than it plays).

If you haven't done anything, well, thanks anyway.
# 1
Jon Broderick
Administrator
Joined: 10/31/00
Posts: 3,320
Jon Broderick
Administrator
Joined: 10/31/00
Posts: 3,320
04/15/2009 6:57 pm
Originally Posted by: RykoshetWhatever you guys have done lately has fixed it, I'm now streaming at the same speed as downloads (a good 3x faster than it plays).

If you haven't done anything, well, thanks anyway.



Thanks for the update.
Jon Broderick
Guitar Tricks Instructor


www.GuitarTricks.com - Home of Online Guitar Lessons
# 2
glmoore001
Registered User
Joined: 06/12/19
Posts: 29
glmoore001
Registered User
Joined: 06/12/19
Posts: 29
01/14/2021 11:29 am

the site went down at 5.18 am this morning as I was working on my lesson. I could not connect to anything, although the video I had just finished kept playing.


# 3
SilentSymphony
Full Access
Joined: 10/13/17
Posts: 2
SilentSymphony
Full Access
Joined: 10/13/17
Posts: 2
01/19/2021 6:29 pm

Hey everyone, is anybody else having this issue, whenever I start a course, video, tutorial etc. The video starts immediately and automatically but the sound is always muted so every time I watch any video first I need to un-mute the audio on the video player and then start the video over.

Is this as per design or is there a setting somewhere I can alter? It's a minor issue but annoying that every single video on this site I need to unmute and rewind first.


# 4
jasonskkim
Registered User
Joined: 05/08/14
Posts: 1
jasonskkim
Registered User
Joined: 05/08/14
Posts: 1
01/20/2021 8:24 am
Originally Posted by: SilentSymphony

Hey everyone, is anybody else having this issue, whenever I start a course, video, tutorial etc. The video starts immediately and automatically but the sound is always muted so every time I watch any video first I need to un-mute the audio on the video player and then start the video over.

Is this as per design or is there a setting somewhere I can alter? It's a minor issue but annoying that every single video on this site I need to unmute and rewind first.

yea I've been noticing that too, where now I just have to click on the video as soon as the page loads to get sound. I don't know if its by design or a setting, but its been like that ever since I've been back at guitar actullay practicing since last month.


# 5
Carl King
GuitarTricks Video Director
Joined: 10/08/07
Posts: 466
Carl King
GuitarTricks Video Director
Joined: 10/08/07
Posts: 466
01/20/2021 8:08 pm

Hi,

Audio Mute is a browser setting. Here is an article we have created that can help you!

https://support.guitartricks.com/hc/en-us/articles/360016144754-Sound-is-muted-automatically-when-starting-a-Lesson

-Carl.


Carl King[br]GuitarTricks Video Director / Producer

# 6
SilentSymphony
Full Access
Joined: 10/13/17
Posts: 2
SilentSymphony
Full Access
Joined: 10/13/17
Posts: 2
01/26/2021 8:34 pm
Originally Posted by: Carl King

Hi,

Audio Mute is a browser setting. Here is an article we have created that can help you!

https://support.guitartricks.com/hc/en-us/articles/360016144754-Sound-is-muted-automatically-when-starting-a-Lesson

-Carl.

Excellent, thanks for the help!


# 7

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