thanks for the reply Jon. I've played around with it several different times today and still have no luck, I'm about ready to give up on it. I tried 2 different computers again and also 3 different browsers (explorer, safari, and firefox) and get the same results every time. For example, going through the fundamentals 2 lessons i get: introduction-5 seconds of video and immediately returns to intro screen. intervals pt 1- loads 6 secs of video, stops and appears to be attempting to stream more, but nothing ever happens. intervals pt 2- i get 11 secs of video every time and then it stops loading, etc. i've even let these attempt to load for 15 mins or more and nothing comes of it. i've yet to see more than 14 seconds of any video. Once again, i'm pretty sure i've exhausted any possibility of the technical difficulty coming on my end. thanks for any help
-scott