I'm having ALOT of difficulty viewing the videos also. I have tried multiple videos and every time it will load about 5-10 seconds of it and after playing it, jump right back to the introduction screen. I'm quite certain it's not a problem on my end as I have cable internet, have tried it with a PC and a mac, several different browsers, and I have no difficulty streaming videos from various other sites. Any help is appreciated as this is becoming very frustrating.